I got a pad of Post-It notes made up with this phrase at the top for a former team. They were infamous "I emailed them..." people, and my charge to them was always be diversifying the way you connect with stakeholders. Phone calls generally win for one simple reasons: you can't detect nuance in an email, and if you do, it could actually be the wrong nuance. The human voice delivers messages exceptionally well, with a few thousand years of practice. This is good advice all around, Jessica, thanks for sharing!